Effective Date: 02/04/2025
At DAAT Insurance, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services, including health, life, and home insurance policies.
1. Information We Collect
We may collect and process the following types of personal information:
- Personal Details: Name, date of birth, address, phone number, email address.
- Financial Information: Payment details, bank account information, and credit history.
- Health Information: Medical history and related data necessary for underwriting and claims processing (applicable to health and life insurance policies).
- Property Information: Details about your home or insured property (for home insurance policies).
- Identification Information: Driver’s license, passport, Social Security number, or other government-issued IDs.
- Communication Data: Information provided when you contact us for inquiries, claims, or customer support.
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing and Managing Insurance Policies: To process applications, assess eligibility, and issue policies.
- Claims Processing: To evaluate and settle insurance claims efficiently.
- Customer Support: To assist with inquiries, policy updates, and service requests.
- Regulatory Compliance: To meet legal and regulatory requirements.
- Marketing and Communications: To provide information about new products, offers, and industry updates (you can opt out at any time).
- Fraud Prevention: To detect and prevent fraudulent activities.
3. Information Sharing and Disclosure
We do not sell your personal data. However, we may share your information in the following cases:
- With Authorized Third Parties: Including underwriters, claims adjusters, legal representatives, and financial institutions for policy processing and administration.
- Regulatory Authorities: To comply with legal obligations, such as law enforcement requests or court orders.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
- Service Providers: We may use third-party vendors for IT services, customer support, and analytics, who are required to protect your data.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. These measures include:
- Encryption: Secure data storage and transmission.
- Access Controls: Restricted access to personal data only to authorized personnel.
- Regular Security Audits: Ongoing assessments of our security protocols.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.
6. Your Rights
As a DAAT Insurance customer, you have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate or incomplete data.
- Deletion: Request the deletion of your data under certain conditions.
- Opt-Out: Withdraw consent for marketing communications at any time.
- Data Portability: Request a transfer of your personal data to another service provider.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in laws, regulations, or our business practices. Any updates will be posted on our website with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
DAAT Insurance
Auckland Office
21 Nandana Drive, Glen Eden, Auckland, 0602, New Zealand
Christchurch Office
67 Hoon Hay Road, Hoon Hay, Christchurch, 8025, New Zealand
Email: info@daat.co.nz
Phone: 0224781838
By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.
